Online Privacy Policy

This Privacy Notice applies to the personal information which Soul Academy Wellness, collects through this website (www.soulacademywellness.com) (“Website”). Below are highlights and details of our personal information handling.

Privacy notice highlights

1. Who we collect information from
We currently collect only information provided by the users of the Website.

2. What personal information we collect
We collect information:
    ● That you provide through the forms you fill out during request for consult, injury, and class registration;
    ● That you provide when you submit a payment.

3. How we use and disclose your information
We use your information to communicate with you and personalize your user experience by sending out periodic emails to you and receiving feedback to improve our Website.

4. How we obtain your consent
By using our Website, you consent to our collection, use, and disclosure of your personal information as outlined in this policy. Your consent is the legal basis for our use of your personal information. You can withdraw your consent at any time. However, if you withdraw your consent to certain uses, we may no longer be able to provide our services to you.

5. How to contact us
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]

Detailed Privacy Policy

1. About us
This website (soulacademywellness.com) (“Website”) is operated by Soul Academy Wellness. We have appointed a Chief Privacy Officer who is accountable for our personal information handling practices. Our Chief Privacy Officer is Ashley Silversides. If you have questions or complaints about our personal information handling practices, please contact us using our web form via the following link: [email protected]

2. Effective date and scope
This Privacy Notice is effective as of April 1st, 2020. This Privacy Notice governs our practices with respect to personal information we collect through our Website www.soulacademywellness.com

3. What personal information we collect
We collect Device Information using the following technologies:
● “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
● “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We collect information that you provide during the registration, and/or at the time at which you update your user profile with additional information. This information includes:
● First and Last name
● Email address
● Phone number
● Payment information

4. How we use your information
We use your information to connect event vendors with event attendees through our Website and App.
We may use your information to:
● Register your inquiry;
● Communicate with you about your requests. Your email address or phone number which you provided upon registration will be used to notify you of event status updates;
● Improve our Website: we continually strive to improve our Website offerings based on the information and feedback we receive from you;
● Recommended or offer you information on workshops offered by us.

Our Website uses Paypal online payment platform (“Paypal”) to collect payment. Please refer to Paypal Privacy Policy at: http://www.paypal.com/va/webapps/mpp/ua/privacy-full

5. Sharing your information to others
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

6. Law enforcement requests
We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirements issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information.

7. How we collect your information
We collect Device Information using the following technologies:
● “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
● “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

8. Data retention
We will retain your personal information for as long as:
● You have attended or will be attending classes at our studio;
● Your personal information is needed to provide you services; or
● It is necessary to meet legal, regulatory, insurance and audit requirements.

9. Accuracy of your personal information
We will use commercially reasonable efforts to ensure that your personal information is correct, complete, and up-to-date to the extent we are notified if any changes by you. You can review and update your personal information on our Website and App. You can assist by keeping us informed of any changes or informing us if you find any errors in our information about you. If we have disclosed inaccurate information about you to a third party that you are aware of, we
would be pleased to contact the third party in order to correct the information upon your request.

10. Security measures
We take reasonable measures, including administrative, physical and technical safeguards to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Personal information uploaded to our Website is transmitted to us using industry standard encryption, which creates a private conversation between your computer and our Website. We authenticate our Website and enable TLS/SSL encryption to protect your sensitive data and transactions.

11. Revision of policy
This policy may be revised from time to time. We will notify you of material changes prior to such material change being effective, either by email at the address you have provided to us in connection with your registration on our Website or App, or failure to cancel your account on our Website or App. Your continued use of our Website or App, or failure to cancel your account on our Website or App following such notification shall constitute your acceptance of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

12. Disputes and complaints
This policy is subject to our Terms of Use, including terms regarding the governing law and the resolution of any disputes between us. If you have a complaint with respect to our privacy policy, please contact us at the link provided under “Contact Us”.

13. Regarding children and minors
Our Website is not intended for children. If we become aware that we have inadvertently received or collected personal information pertaining to a child under the age of consent in the country where the child is located without valid consent, we will delete such information from our records.